An Automatic Response (Auto-Response/Auto-Reply) Email is a Reply Email that is automatically created and sent out for you to the original sender of the email, each time they send you an email. The email message that the auto-response (auto-reply) email uses is the message you will create below.

The first thing you need to do is login to your web space (website) Control Panel and then find and click on the AUTO RESPONDERS link, within the Mail section (Fig 1.0), to open the Auto Responders control panel (Fig 1.1). From there, click on the ADD AUTO-RESPONDER button to begin the creation of your auto-response email message.

Fig 1.0  Click on the AUTO RESPONDERS link to open the Auto Responders control panel




Fig 1.1  The Auto Responders control panel - Click on the AUTO-RESPONDER link to continue

After clicking on the AUTO-RESPONDER button the Modify/Add Auto-Responder page appears (below). As the name suggests, you can either add (create/set up) an auto-response email or modify an existing auto-response email. In this example I will show you how to add (create/set up) an auto-response email.

Fig 1.2  Type an email Username and then select a domain name from the drop-down menu, if applicable.

The first thing to do when adding an auto-response email is to type a valid email address into the EMAIL section, which is split into an Edit Box for your email Username and a Drop-Down Menu for your Domain Name. If you only have one domain name the drop-down menu will be fixed on that domain name but if you have more than one domain name the drop-down menu will have those domain names selectable of course. In the above example I typed john into the EMAIL edit box and did not need to touch the EMAIL drop-down menu because I only have one domain name I can use, the one already selected - websitecreationhelp.com. Therefore john@websitecreationhelp.com is my auto-responding email address.

After the Email Address (User Name and Domain Name) everything is straight forward. Simply enter a display name or title in the FROM edit box (i.e. FROM John White or FROM Sales Team), a subject heading in the SUBJECT edit box (i.e. Do NOT reply to this email) and a reply message in the BODY edit box (see above). Note: Some people prefer to put an email address into the FROM edit box instead of a display name or title. Both ways work as this is only a text description at the end of the day. When you have entered the details for your auto-response email click on the CREATE/MODIFY button (Fig 1.2 above) to continue. Doing so will give you a confirmation of success (below).

Fig 1.3  Confirmation that the auto-response email has been created - Click on the GO BACK button to continue

Now whenever someone writes you an email to your auto-responding email address (i.e. john@websitecreationhelp.com) they will receive the auto-responding email you have just created above. As you can see in my email message (Fig 1.2 above), due to country time-zone differences it is always a good idea to leave yourself enough time to write a physical/human reply email. I think 6 to 8 hours is reasonable/fair.

Fig 1.4  Click on the EDIT link or DELETE link to edit or delete an existing auto-response email

If you want to create (add) more auto-response emails just follow the same procedure as above and if you want to edit or delete an existing auto-response email use the EDIT or DELETE links within the Auto Responders control panel (Fig 1.4 above).

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